Connecting to the Wifi

How to Connect to NPC Wi-Fi for Support Center 

Connecting to the NPC Wi-Fi, please click on ‘NPC’ and connect as follows: 

If Apple device, username and password is the only required field  

If Android/PC, username and password need to be filled out. If they still cannot connect, change EAP method to PEAP, Set Phase 2 authentication to “none," set CA Certificate to “don’t validate, unspecified, do not check,” leave anonymous identity blank.  

For Android Phones/Chromebooks/Tablets: 

EAP Method:                       PEAP 

Phase 2 Authentication:    (None) or (Automatic) 

CA Certificate:   ‘Don’t Validate’ or ‘Unspecified’ or ‘Do not check’ 

Identity:                                (NPC Username) 

Anonymous Identity:         (Leave Blank) 

Password:                             (NPC Password) 

If Chromebook, username and password need to be filled out. If they still cannot connect, change EAP method to PEAP, Set Phase 2 authentication to “none" OR “MSCHAPV2,” set CA Certificate to “don’t validate, unspecified, do not check,” leave anonymous identity blank.   

For Most Chromebooks: 

EAP Method:                       PEAP 

Phase 2 Authentication:    MSCHAPV2 

CA Certificate:                   ‘Don’t Validate’ or ‘Unspecified’ or ‘Do not check’ 

Online Cer. Status              Do not verify 

Domain                               (npc.edu) 

Identity:                               (npc\username) 

Anonymous Identity:         (Leave Blank) 

Password:                             (NPC Password) 

Troubleshooting Issues: 

Unable to Access Wi-Fi: 

1. Confirm ID/Name/DOB/Address  
2. Confirm AD is not locked and the student is current  
3. Ask the student what kind of device they’re trying to connect on (Apple, PC, Android, Chromebook)  
4. Make sure the student is connecting using NPC and not Guest Wi-Fi, if they selected Guest have them forget the Guest network and reboot.